Privacy Policy

Effective date: January 13, 2025

At Clean Window Crew LLC (referred to as “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share personal information through our website,  https://www.cleanwindowcrew.com/ (the “Site”).

1. Information We Collect

We may collect personal information from you when you:

  • Fill out our Contact Us form.

The types of personal information we may collect include:

  • Name

  • Email address

  • Phone number

  • Any other information you choose to provide

2. Use of Personal Information

We use the information we collect for various purposes, including to:

  • Respond to your inquiries.

  • Provide you with updates and information.

  • Improve our services and Site functionality.

  • Send promotional and informational messages (if you opt-in).

3. Sharing of Personal Information

We may share your personal information in the following circumstances:

  • With service providers who assist us in operating our Site or conducting our business (e.g., email marketing providers).

  • To comply with applicable laws or regulations.

  • To protect our rights and the safety of our users.

  • SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate. Your phone number will not be shared with third parties for SMS purposes under any circumstances. We do not sell, rent, or lease your phone number to any third party. SMS consent and Phone number will never be shared or sold to any third party or affiliates for marketing purposes.

4. Your Rights & Choices

You have the right to:

  • Opt out of receiving SMS messages at any time by responding “STOP” to any SMS you receive from us.

  • Update or delete your personal information by contacting us at contact@cleanwindowcrew.com.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this policy.

7. Contact Us

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:

Clean Window Crew LLC
(561) 680-5800
contact@cleanwindowcrew.com
8000 N Federal Hwy Suite 118 Boca Raton FL 33487

Clean Window Crew: SMS Terms and Conditions

By providing your phone number and opting into receiving SMS messages from Clean Window Crew, you agree to the following Terms and Conditions:

1. Consent to Receive SMS Messages

By providing your phone number, you consent to receive SMS messages (text messages) from Clean Window Crew regarding scheduling and appointment reminders.

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

2. Frequency of Messages

SMS messages from Clean Window Crew will be sent periodically. The frequency may vary based on the services you have requested or the nature of the communication, but you can expect to receive messages related to (message frequency may vary, you may receive up to 10 SMS messages per day):

  • Service scheduling and appointment reminders

  • Confirmation of completed services

  • Customer feedback or survey requests

3. Opt-In & Opt-Out

  • Opt-In: By providing your phone number and consenting to receive SMS communications, you voluntarily opt-in to receiving messages from Clean Window Crew in the following ways: by submitting a website form.

  • Opt-Out: If you no longer wish to receive SMS messages, you can opt-out at any time by replying with the word “STOP” to any message we send you. After opting out, you will receive a confirmation message that you have been unsubscribed, and no further messages will be sent to your phone unless you opt-in again.

  • Help: If you need assistance or have questions regarding the messages you’re receiving, you can reply with the word “HELP” to any message we send you. This will provide you with more information or connect you to our customer support team for further assistance. For immediate assistance, email us at contact@cleanwindowcrew.com.

4. Message and Data Rates

Standard message and data rates may apply to SMS messages depending on your mobile carrier and your phone plan. Clean Window Crew is not responsible for any fees or charges that your mobile provider may charge for receiving text messages.

5. Standard Messaging Disclosures

Message and data rates may apply.

Message Frequency May Vary.

You can opt-out at any time by texting ‘STOP’ to (561) 680-5800.

For assistance, text ‘HELP’ to (561) 680-5800 or visit our privacy policy and SMS Terms and Conditions at  https://www.cleanwindowcrew.com/privacy-policy

6. Privacy and Data Protection

Your phone number and any personal information you provide will be handled in accordance with our Privacy Policy. We will not share your phone number with third parties without your consent, except as required by law. SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes

7. Limitations of Liability

Clean Window Crew is not liable for any delays, errors, or failures in the delivery of SMS messages due to technical issues or other circumstances beyond our control, including but not limited to network outages, carrier issues, or other service disruptions.

8. Customer Support

For any questions or concerns about our SMS messages or to request assistance, please contact our customer support team at:

  • Phone: (561) 680-5800

  • Email: Contact@cleanwindowcrew.com

9. Changes to SMS Terms

We reserve the right to modify or update these SMS Terms and Conditions at any time. Any changes will be communicated via SMS or posted on our website. By continuing to receive SMS messages after changes are made, you agree to the updated Terms and Conditions.

Contact Us

For further inquiries regarding our SMS communications or to manage your preferences, please contact Clean Window Crew at:

  • Phone: (561) 680-5800

  • Email: Contact@cleanwindowcrew.com

  • Website: https://www.cleanwindowcrew.com/

Thank you for choosing Clean Window Crew! We look forward to serving you.